Your Privacy Choices
Last updated: November 6, 2026
This page lists every control you have over your data in Petlu, and exactly where to find it. For the full picture of what we collect and why, read the Privacy Policy.
We do not sell or share your personal information
We do not sell your personal information, and we do not share it for cross-context behavioural advertising as those terms are defined under California law (CCPA/CPRA) or comparable state laws. There is no opt-out to request, because there is no sale to opt out of.
The free version does show ads. Your choices over the advertising identifier those ads may use are described below.
Use Petlu without an account
An account is optional. In guest mode your pets' records, photos and documents stay only on your iPhone and are never sent to us. An account is needed only to back up and sync your data, to share a pet with your family and to turn on the lost-pet page.
Location
Location is used only while a walk you started is running. You can still use every other feature without it. To change the permission: iPhone Settings → Privacy & Security → Location Services → Petlu. To remove a recorded route, delete that walk in the app.
Family and pet sitters
Only the people you invite can see a pet, and they see only that pet. As the owner, you can remove a family member or a pet sitter at any time in the pet's family settings; a pet sitter's access also ends on the date you set. A member can leave a pet on their own.
Lost-pet page
The lost-pet QR code is off until you turn it on. You choose the owner name, the message and which contacts appear — phone, WhatsApp and email can each be shown or hidden. Turning the QR code off takes the public page down and deletes the public copy of the photo.
Turn off ad tracking
iOS asks whether Petlu may track you across apps and websites. If you decline, the advertising identifier is not available to us or to our ad provider. You can change your answer at any time:
iPhone Settings → Privacy & Security → Tracking — find Petlu and switch it off. To clear the identifier for every app, turn off "Allow Apps to Request to Track" in the same screen.
Declining changes nothing about how the app works. The No ads purchase removes ads altogether.
Ad consent (EEA, UK and other regions)
Where the law requires it, Google's consent form asks how ads may use your data before any ad is shown. You can review or change your choice later in the app's Profile tab.
Control notifications
Care, medicine, vaccine and appointment reminders are set and switched off in the app. To block all notifications: iPhone Settings → Notifications → Petlu.
Delete your account
Profile → Delete Account erases the account, the pets you own and all their records, photos and documents immediately, also for the people you shared them with.
Access, export or correct your data
Write to info@kahatrainer.com from the email address on your account and tell us what you want:
- A copy of your data — we send you an export of your account and pets' data.
- A correction — we fix or update what is wrong.
- Deletion — if you can't use the in-app option, we delete the account for you and confirm when it is done.
We reply within 30 days. We may ask you to confirm from the account email address before acting, so that nobody can reach someone else's data.
Usage statistics
Product analytics are recorded under a random identifier created on your device and are not connected to your account, and they never include your pets' records, photos or routes. Because they cannot be traced back to you, they cannot be isolated for individual deletion. Deleting and reinstalling the app generates a new identifier and breaks any continuity with the old one.
Questions
Anything unclear here is a defect in this page. Write to info@kahatrainer.com and we will answer, and fix the page.